Our mental health encompasses our psychological, emotional and social well-being. This means it impacts how we feel, think and behave each day. Our mental health also contributes to our decision-making process, how we cope with stress and how we relate to others in our lives.

In a crisis, what to do?

In an emergency mental health situation, you can contact:

Local NHS urgent mental health helpline:

Birmingham and Solihull Urgent Mental Health Helpline

0800 915 9292

Help is available 24 hours a day, 7 days a week.

If you call, you’ll speak to a professional in your local NHS mental health service.

They can discuss your current mental health needs and provide access to further support if needed.

Calls to NHS urgent mental health helplines are free.

Get advice from 111 or ask for an urgent GP appointment if:

  • you are not able to speak to your local NHS urgent mental health helpline
  • you need help urgently for your mental health, but it’s not an emergency
  • you’re not sure what to do

111 will tell you the right place to get help if you need to see someone.

Use the NHS 111 online service, or call 111.

You may be able to speak to a nurse, or mental health nurse, over the phone. A GP can advise you about helpful treatments and also help you access mental health services. You may be able to refer yourself to some services.

If you just need to talk, any time of day or night

Free listening services

These services offer confidential support from trained volunteers. You can talk about anything that’s troubling you, no matter how difficult: